Question 1

Do we accept debit or credit cards or PayPal?

Accepted Answer

Yes, we accept all methods of payment, except CashApp.

Question 2

What is the capacity?

Accepted Answer

As required by the Louisiana Fire Marshall the capacity at Chateau Menteur accommodates 150 guests. There are a total of 125 chairs in the venue.  If you have more than 125 guest an additional officer will be required at an additional cost of $200.00

Question 3

How many tables and chairs?

Accepted Answer

There are 10- 60" round tables and 4- 6-foot square tables. There are 125 acrylic ghost chairs in the venue.

Question 4

When is the facility available for viewing?

Accepted Answer

The facility is available for viewing Tuesday - Friday 11am until 4:30pm and Saturday by appointment only.  Please contact us 30 minutes prior to arrival even if you have an appointment.

Question 5

How much is the deposit?

Accepted Answer

Deposits start at $400.00.  Please be advised that all deposits are non-refundable and non-transferable.

Question 6

Do we hold dates without deposits?

Accepted Answer

No, in order for a date to be held deposits must be paid up front and contract must be signed.

Question 7

Is there a cleanup deposit?

Accepted Answer

Yes, the $200.00 refundable damage deposit is a part of the cleanup deposit.

Question 8

Can decorations or props be left overnight?

Accepted Answer

No, we do not have storage to hold any decorations and/or props.

Question 9

Can you decorate the night before?

Accepted Answer

No. No one is allowed to setup the night before.

Question 10

How many hours do we have to setup?

Accepted Answer

You will be given two hours prior to the start of your event. No one will be allowed in the venue prior to the two hours.

Question 11

Do we supply food or drinks?

Accepted Answer

No, we do not provide food, alcohol, or sodas.

Question 12

Does the price change if you provide your own linen?

Accepted Answer

No, our linen is an incentive and can not be substituted for more time or a discount.

Question 13

Does our staff walk around and serve food or drinks?

Accepted Answer

No, our staff remain in their designated areas during events.

Question 14

Are we allowed to sell tickets for our events?

Accepted Answer

Ticket sales are ONLY allowed for daytime brunches.

Question 15

Are we allowed to hang decorations on the wall?

Accepted Answer

No one is allowed to place anything on the walls. If you attach anything to the walls your event will automatically be CANCELED. NO COMMAND STRIPS, TAPE, GLUE, THUMB TACKS,ETC.

Question 16

Can we prepare food in the venue?

Accepted Answer

No food is allowed to be cooked and/or fried inside of the venue.

FAQ

FAQS'